Privacy Policy

Privacy Policy

Introduction

Welcome to http://car-body-repair-service.autobodyshop-talk.com (referring to our company as ‘we’, ‘us’, or ‘our’ for brevity). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our comprehensive approach to handling user information, in alignment with numerous international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies across our entire online ecosystem, encompassing:

  1. Our official website at http://car-body-repair-service.autobodyshop-talk.com
  2. All associated mobile and web applications
  3. Services and products offered through our platform

However, it’s crucial to emphasize that this policy does not extend to third-party platforms, applications, or services accessible via links on our site, as they have their own privacy policies governing user data.

Processing Activities

This policy guides how we interact with users who:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a wide range of personal data, categorized as follows:

  1. Account Information: Details required for creating and managing user accounts, such as usernames, passwords, and account settings.
  2. Payment Information: Transaction details, payment method information, and billing addresses used for processing payments.
  3. Financial Information: Data related to users’ financial status or transactions, if shared with our financial service partners.
  4. Purchase Information: Records of products/services purchased, including quantities, prices, and delivery details.
  5. Mobile Device Identifiers: Unique identifiers from mobile devices used to access our services, such as IP addresses and device tokens.
  6. Location Data: Geographic data from users’ devices, if enabled for location-based services.
  7. Feedback: User responses to surveys, reviews, or other feedback mechanisms.
  8. Social Media Information: Details collected when users interact with us through social media platforms, including posts and comments.
  9. Product Information: Data about products viewed, added to carts, or purchased on our platform.

We obtain this data from various sources, including:

  • Direct user input in registration or profile forms
  • Automated tracking technologies like cookies and web beacons
  • Interactions with our customer support team
  • Third parties who provide us with aggregated or de-identified data for enhanced services

Cookies

We employ cookies to enhance user experience and gather analytics. Cookies are categorized as:

  1. Strictly Necessary: Essential for navigation and using core features of the site.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Tracking website usage, improving performance, and enhancing functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or upon request from users, we delete or anonymize the data to ensure user privacy.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data:

  • Employing encryption for secure data transmission
  • Utilizing secure third-party processing services
  • Regularly auditing security protocols and procedures
  • Training staff on data protection practices

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect or store personal data from minors, and encourage parents and guardians to supervise their child’s online activities.

Your Rights

In accordance with applicable laws, users in certain jurisdictions have specific rights regarding their personal data:

  • Access: Request access to the personal data we hold about them.
  • Rectification: Amend or update inaccurate personal data.
  • Erasure (Right to be Forgotten): Request deletion of their personal data under certain circumstances.
  • Restriction: Limit the processing of their personal data in specific situations.
  • Portability: Receive their personal data in a structured, commonly used format.
  • Objection: Object to or opt out of processing activities based on consent or legitimate interests.
  • Non-Discrimination: Be free from discrimination when exercising their rights.

Users can exercise these rights by reaching out to our privacy team through the contact channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage users to review this policy periodically to stay informed about how we handle their data.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us: